Skip to main content

FAQS

What is your return policy?

    • Items purchased from 1.State.com website which are not SALE or otherwise noted as FINAL SALE my be returned for a full refund to the original form of payment if returned within 14 days of receipt by mail
    • Garment must be in original condition
    • 1.State.com will not accept a return on merchandise that has been washed, worn, damaged or missing the original tags
    • Any product that is damaged upon receipt must be reported to customer service within 48 hours of delivery or return might not be approved
    • 1.State.com is unfortunately not able to offer merchandise exchanges or store credit
    • All swimwear, intimate apparel, bodysuits hosiery and SALE merchandise are FINAL SALE and not eligible for returns, exchanges or price adjustments
    • Return approval is at the discretion of our operations or customer service team and 1.State.com reserves the right to deny any return that does not comply with our policy
    • 1.State.com cannot be responsible for wear and tear and any changes that occur to an item, due to nature of garment materials
    • Denied returns will be shipped back to the customer

    What is your exchange policy?

    • 1State.com is unfortunately not able to offer merchandise exchanges or store credit.

    How much does shipping cost?

    • All orders over $100 ship free. A flat shipping rate of $6.99 will be added to all orders under $100.

    What forms of payment do you take?

    • 1.State.com accepts all major credit cards, Apple Pay, Google Pay, Shop Pay and Paypal.

    Do you offer gift cards?

    • 1State.com is unfortunately not able to offer gift cards.

    What if my item is damaged?

    • Any product that is damaged upon receipt must be reported to customer service within 48 hours of delivery or return might not be approved. If you have recieved a damaged item please e-mail customerservice@1state.com

    Do you have a size guide? Will you be offering more sizes?

    • Size guides are listed on product pages of each item. Our current size run is XXS-3X, 00-24W.

    Your Cart

    Your cart is currently empty.
    Click here to continue shopping.