Shipping & Returns
What are my shipping options? (US Only)
Do you offer free shipping?
Yes, we offer Free Shipping on Continental U.S. orders over $100. U.S. orders are shipped via USPS to ensure delivery within 5-7 business days (starting with the first business day after the order was placed).
How do I know that my order has been shipped?
Once your order has shipped you will receive an email and/or text with tracking details.
Do you ship internationally?
Not yet, but if you would like us to ship to your country shoot us an email at firstname.lastname@example.org.
Do you ship to multiple addresses?
Currently, we only ship to one address per order. Orders to a PO box or APO/FPO Address can not be accepted at this time.
- Items purchased from 1.State.com website which are not SALE or otherwise noted as FINAL SALE my be returned for a full refund to the original form of payment if returned within 14 days of receipt by mail
- Customer has option to pay for return freight or we will cover the freight and deduct $6.99 from the refunded amount.
- Garment must be in original condition
- State.com will not accept a return on merchandise that has been washed, worn, damaged or missing the original tags
- Any product that is damaged upon receipt must be reported to customer service within 48 hours of delivery or return might not be approved
- 1.State.com is unfortunately not able to offer merchandise exchanges or store credit
- All swimwear, intimate apparel, bodysuits hosiery and SALE merchandise are FINAL SALE and not eligible for returns, exchanges or price adjustments
- Return approval is at the discretion of our operations or customer service team and 1.State.com reserves the right to deny any return that does not comply with our policy
- 1.State.com cannot be responsible for wear and tear and any changes that occur to an item, due to nature of garment materials
- Denied returns will be shipped back to the customer
To initiate a return visit 1state.returnly.com
There you will find clear instructions for processing your return, including printing your own label
To start a return, you will need to provide your order number found on your confirmation email and your shipping address zip
Still have questions? Contact Us.